We must have an excellent process in communicating so that our clients trust us. We must provide them timely and pertinent information so that they feel comfortable throughout the build process. Otherwise we can easily get overwhelmed with the daily…
My 30-year career spans the evolution of handwritten letters, typewriters, word processors, face to face meetings, cell phones, fax machines, email, texting, instant photos/videos via the smart phone, video conferencing, etc. We have been working on an effective communication system…
Q: Is honesty required when serving the Empty Nester? A: One thing that I have noticed as my parents have gotten older is that they don’t mind telling me what they think. Sometimes their comments come out of the blue…
Q: What are the needs of the Empty Nester? A: Most in our industry would think building a one level or master on the main home plan would solve the needs of the Empty Nester buyer. We have experienced the…
Q: Trust…it starts with a handshake…then what? A: Backing up your commitment is what is most important. Today people are more skeptical than ever. Earned Trust is required daily. I find that this is not something you can do selectively….
Q: Trust…it starts with a handshake? A: I often get asked, “What do you look for when hiring a subcontractor or vendor?” Before you are knee deep in problems, maybe I can help with a few proactive tips I have…
Q: What is your history of building homes? A: We started in 1989 and delivered our first home in 1990. We got four spec home loans from Lee Stenseth President of the Bank of Vancouver (purchased by West Coast Bank…
Q: What are your thoughts on water conservation? A: Is our weather pattern the new normal? If it is then we might see a real need for water conservation. It’s probably a good idea to conserve now as it is….
Q: What can been done to help reduce noise that is created within the house? A: Sound is all about vibrations. Even inside of the home. Everybody has their pet peeves. Here is what I hear most from our clients:…
Q: What can I do to make my home quieter? A: Over the years this has become a growing concern. We are all living closer together (lots are smaller, homes closer together, more street noise), people live with extended families…