We must have an excellent process in communicating so that our clients trust us. We must provide them timely and pertinent information so that they feel comfortable throughout the build process. Otherwise we can easily get overwhelmed with the daily…
My 30-year career spans the evolution of handwritten letters, typewriters, word processors, face to face meetings, cell phones, fax machines, email, texting, instant photos/videos via the smart phone, video conferencing, etc. We have been working on an effective communication system…
I am a big believer in ‘What you focus on is what you get”. Clark County is focused on improving their permitting and inspections processes. This is welcomed beyond imagination. Recently, Clark County has made progress in their quest for…
Q: Is honesty required when serving the Empty Nester? A: One thing that I have noticed as my parents have gotten older is that they don’t mind telling me what they think. Sometimes their comments come out of the blue…
Q: What are the needs of the Empty Nester? A: Most in our industry would think building a one level or master on the main home plan would solve the needs of the Empty Nester buyer. We have experienced the…
Q: Trust…it starts with a handshake…then what? A: Backing up your commitment is what is most important. Today people are more skeptical than ever. Earned Trust is required daily. I find that this is not something you can do selectively….
Q: Trust…it starts with a handshake? A: I often get asked, “What do you look for when hiring a subcontractor or vendor?” Before you are knee deep in problems, maybe I can help with a few proactive tips I have…
Q: What is your history of building homes? A: We started in 1989 and delivered our first home in 1990. We got four spec home loans from Lee Stenseth President of the Bank of Vancouver (purchased by West Coast Bank…
Q: How do you maintain patience through the Inspection Process? A: The Inspector’s job is to make sure the home is built to how the plan was approved. Building codes and planning rules will govern the decisions made by the inspector….
Q: What can been done to help reduce noise that is created within the house? A: Sound is all about vibrations. Even inside of the home. Everybody has their pet peeves. Here is what I hear most from our clients:…